Privacy Policy

Last updated: August 20, 2026

Introduction

Welcome to room. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our application, or communicate with us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We may collect and process the following data about you:

  • Identity Data: includes first name, last name, username, and profile picture.
  • Contact Data: includes email address and telephone numbers.
  • Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting, and operating system.
  • Usage Data: includes information about how you use our website and services.

How We Use Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our platform.
  • Improve, personalize, and expand our platform.
  • Understand and analyze how you use our platform.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service and support.

Account & Authentication Information

When you register for an account, we collect your email address and password to create and secure your profile. Your authentication tokens are stored securely to maintain your logged-in state across devices. You have the right to request deletion of your account and associated data at any time.

Rental/Property Information

For property owners, we collect information related to the rooms you list, including descriptions, images, pricing, and availability. This information is displayed publicly to facilitate connections with potential renters. We may also collect verification documents where legally required.

Messages & Communication

We provide a messaging system for users to communicate with property owners. We process and store these messages to deliver them, allow you to review past conversations, and for safety and security purposes. We do not use message content for advertising.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track the activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Data Sharing

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law or protect ours or others' rights, property, or safety.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

User Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

Third-Party Services

Our platform may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: hello@room.local.